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Last updated: 06-05-2026
This Privacy Policy explains how Great Corby Brewhouse collects, uses and protects your personal information when you visit our website, place an order, create an account, contact us, or sign up to receive updates from us.
Who we are:
Great Corby Brewhouse is operated by: Cumberland Breweries (Great Corby) Ltd
The Green, Great Corby, Carlisle
Cumbria, CA4 8LR
Company number: 10501576
Website: greatcorbybrewhouse.com
Email: accounts@greatcorbybrewhouse.com
What information we collect
We may collect the following information when you use our website or online shop:
name, email address, telephone number, billing address, delivery address, order details, payment status, customer account details, if you create an account, messages or enquiries you send to us, marketing preferences, website usage information, such as pages visited and general analytics data.
We do not collect your date of birth through our website.
As we sell alcohol, our website may ask you to confirm that you are over 18. This is used to help us operate responsibly.
How we use your information
We use your personal information to:
process and deliver your orders, take and confirm payment, manage customer accounts , respond to enquiries, send order updates, send marketing emails, if you have chosen to receive them, improve our website and online shop, keep business, tax and accounting records, protect our website and prevent fraud.
Our website is built using WooCommerce. Payments are processed securely through Global Payments. We do not store your full card details on our website.
Marketing emails
If you sign up to receive marketing emails, we may send you updates about new beers, product launches, offers, events and brewery news.
You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us.
We do not send SMS marketing.
Who we share your information with
We only share your personal information where needed to run our website, process orders, deliver products, send emails, meet legal requirements, or manage our business.
This may include sharing information with:
website and shop providers, payment providers, including Global Payments, delivery/courier providers: [confirm courier names when decided], email marketing providers, website hosting providers, analytics providers, IT and website support providers, accountants, bookkeepers or professional advisers, legal, tax or regulatory authorities where required.
We do not sell your personal information.
We do not share your personal information with unrelated third parties for their own marketing purposes.
Cookies and analytics
Our website may use cookies and similar technologies to help the site work properly, process orders, improve performance and understand how visitors use the website.
Some cookies are necessary for the website and shop to function. Others, such as analytics or marketing cookies, may require your consent. If you have any questions about cookies used on the site please contact us.
How long we keep your information
We only keep personal information for as long as needed.
In general:
order and transaction records are kept for accounting, tax and business record purposes, customer account information is kept while the account remains active, unless deletion is requested, enquiry information is kept for as long as needed to respond and manage the enquiry, marketing information is kept until you unsubscribe or ask us to remove it, analytics information is kept according to the settings of the analytics provider.
When personal information is no longer needed, we will delete it or anonymise it where appropriate.
How we protect your information
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
No online system can be guaranteed to be completely secure, but we take the protection of customer information seriously.
Your rights
You can contact us to ask to:
access the personal information we hold about you, correct inaccurate information, delete your personal information, restrict or object to how we use your information, withdraw consent for marketing emails.
To make a request, contact:
accounts@greatcorbybrewhouse.com
We may need to confirm your identity before dealing with your request.
Questions or complaints
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
accounts@greatcorbybrewhouse.com
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.
Website: ico.org.uk
Changes to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
At Great Corby Brewhouse, we are committed to maintaining strong and meaningful privacy protections for customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options about certain uses of information.
This privacy policy sets out how Great Corby Brewhouse collects and processes information about you. We gather your information when, among other things, you visit our website. By participating in these, you consent to your information being collected, processed/or and shared in accordance with this Policy.
Below is summarised the key points from our Privacy Policy.
We collect and use information when you interact with us, when you use our products and services, and when you visit our websites. This information is used to: Deliver and provide products or services; establish and maintain customer accounts; contact you about our products and services and direct offers or promotions to you, and monitor website statistics. Information may also be aggregated or anonymised by us for business and marketing uses. Great Corby Brewhouse may use your Information for direct marketing purposes, including providing updates, newsletters, events, or other communications that we think may interest you.
You may actively give us Information about yourself when you purchase products from our online shop, respond to a customer survey, enter a competition, email us. The information that you provide may include your name, date of birth, email address, telephone number, delivery address, billing address, and password.
You have a choice to remove your personal information by requesting your information to be deleted by contacting us through the contact form.
We respect your right to access, correct, request deletion, or request restriction of our usage of your personal information as required by applicable UK law. We also take steps to ensure that the personal information we collect is accurate and up to date.
You can see, review, and change most of your personal information by signing in to your greatcorbybrewhouse.com account. Please, update your personal information immediately if it changes or is inaccurate.
We may share your information with our Great Corby Brewhouse entities and affiliates and the third parties described in our privacy policy. We may also share your information with third parties when it is necessary to involve a third-party service provider to facilitate or offer our services such as participating in a trading platform, delivering your orders, booking tickets for events or participating on our forum.
We will never share your personal information with a third party that is not directly related to us delivering on our obligation to you or to let you know about cool Great Corby Brewhouse things!
We will not hold onto your personal data longer than necessary to fulfil our commitment to you as a customer. Personal data processed for any purpose will not be kept for longer than is necessary for that purpose.
After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.
If you have a question, concern, or complaint about this Policy or our handling of your information, you can contact us through the contact form, or by emailing us at: Accounts@GreatCorbyBrewhouse.com
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